In Australia, Medicare typically only covers lab tests for patients who are exhibiting signs or symptoms of a disease. Licensed clinicians are generally not allowed to request blood tests under the Medicare Benefits Schedule (MBS) without a valid medical reason. This restriction is in place to manage the financial burden on the healthcare system, prioritizing coverage for those most in need, such as individuals with chronic conditions. However, for optimal health, regular biomarker monitoring is ideal to help prevent chronic illnesses. Aika Health provides this service, addressing the gap where Medicare coverage falls short.

Absolutely. We partner with accredited and trusted laboratories to ensure the accuracy and reliability of all tests. Our commitment to quality healthcare is paramount, and we maintain the highest standards to provide you with precise results.

Yes, lab results from your doctor can be uploaded via the Aika app

Most of the lab test take around 1-3 days, however the turnaround time can vary based on the specific tests ordered. At Aika, we strive to deliver results as quickly as possible. You will receive real-time notifications once your results are ready, and you can access them instantly through your secure digital dashboard.

Yes, your privacy and security are our top priorities. Aika employs state-of-the-art encryption and security measures to protect your personal health information. We adhere to strict data protection standards, and your data is handled with the utmost care.

Absolutely. Aika makes it easy for you to share your results with your healthcare provider directly from the app. This ensures that your healthcare team has access to the information they need for a comprehensive understanding of your health.

Beyond delivering results, Aika provides interactive charts, graphs, and personalized recommendations based on your health data. This allows you to gain deeper insights into your well-being, track changes over time, and make informed decisions about your health.

Our dedicated support team is here to help. You can reach out to us through the in-app support feature or visit our website for contact information. We are committed to providing excellent customer service and ensuring your experience with Aika is smooth and hassle-free.

Once you subscribe, you can schedule a blood test at your convenience by visiting a collection center. After your samples are processed, you’ll receive your digital results through the app, along with personalized insights and recommendations.

Additional packs can be purchased as well as any individual biomarker